BENEFITS Chatterbots (also called chatbots) are a relatively new technology and their use in educational settings has not been fully explored and certainly not widely. Last week, Twitter’s security team purged nearly 90,000 fake accounts after outside researchers discovered a massive botnet peddling links to fake “dating” and. Intelligent engagement that puts customers first. Meet Bold360, a live chat and AI software that is the industry’s most tightly integrated live…